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Challenge  This Case Study is a boutique mortgage and financial broking firm with 11 staff located in Queensland Australia. The business was growing quickly but struggling with disconnected systems which resulted in client data being spread across spreadsheets, emails, messaging and multiple software tools. Manual admin and inconsistent follow-ups were costing time and losing leads.  […]

You face hundreds of CRM platforms. You face different features, pricing rules, integrations and hidden limits. You waste time comparing products that look the same. You risk a wrong choice that slows your business.  THE REAL PROBLEM  A CRM choice looks simple. It is not.  You deal with  More than 150 well known CRM platforms.

Transforming People, Process and Purpose Through Digital Innovation Industry: Non-Profit & Community Services Location: Australia Services Delivered: Digital Transformation, Workflow Automation, SaaS Integration, Cybersecurity & Compliance Overview A leading Australian non-profit supporting families impacted by domestic and family violence partnered with MyOps Technology to modernise its volunteer and operational systems. With 1,600+ active volunteers and

I. Challenge MyOps was tasked with an initiative by a relatively small legal firm to develop an original digital platform from scratch to automate legal document generation, payment and delivery, integrating with existing legal services due to increased client demand. II. Introduction Opportunity: The organisation aimed to unify its digital ecosystem, but market research revealed

I. Challenge Integrating multiple applications into a comprehensive CRM solution and completing an internal software tool. II. Introduction Opportunity: Managing disparate application integrations, completing software development, data collation/transfer and international implementation. Goals: Create a unified workflow, marketing and improved user experience with HubSpot. Complete a bespoke custom software solution for a finance and property investment

I. Challenge Build an App from UX/UI designs. A pair of aspiring founders approached us with an exciting idea: a lifestyle-oriented dating app targeting a niche community. They had engaged a freelance UX designer and were presented with attractive mock-ups that looked polished and promising. Based on these visuals, they believed they had a working